the Xbox Insider Center is an application for Windows 11 or Windows 10 computers that allows PC gamers in the Xbox Insider Program to test games and features before release. Essentially, users will beta test games and updates for Windows and Xbox console apps that have not yet reached general availability. If your Xbox Insider hub not working on your Windows PC, this article may be able to help you.
If you are unable to sign in to your Xbox Insider Hub on your system, you will likely see the following error message with the code:
- Access is denied. (Exception from HRESULT: 0x80070005) (0x80070005)
- Unspecified error (Excep_FromHResult 0x800004005) (0x800004005)
Fix Xbox Insider Hub not working on PC
This app can be downloaded from the Microsoft Store and should not be confused with, but is closely associated with the Xbox or Xbox Live app. To install or use the Xbox Insider Hub on Windows 11/10, your PC must be running Windows OS Build 14393.0 or higher. You can check the current version of Windows installed on your PC and update Windows if necessary.
If the Xbox Insider hub not working on your Windows 11/10 PC, you can try our recommended solutions below in no particular order and see if that helps fix the problem on your gaming device.
- Run the Windows Store App Troubleshooter
- Check network and internet connection
- Disable/uninstall third-party security software (if applicable)
- Clear Microsoft Store cache
- Reset Xbox Insider Hub
Let’s take a look at the description of the process involved regarding each of the listed solutions.
Before proceeding with the solutions below, try the following tasks and make sure to try logging into the Xbox Insider Hub after completing each task, as completing all tasks may not be required.
- If you have Minecraft Windows 10 Edition and the RTX feature beta, this may affect the Xbox Insider Hub. You need to uninstall the RTX beta.
- Close the Xbox Insider Hub app by right-clicking the icon in the taskbar corner overflow and selecting Close the window or using Task Manager. If you’re using a Surface or tablet, you’ll need to follow a different set of steps.
- Log out of your PC or device and log back in.
- Restart your device.
Also, make sure to change the date and time on your PC if the Windows clock time is incorrect, then see if the problem persists.
1]Run Windows Store App Troubleshooter
Since the app in question is a Windows Store app, you can start troubleshooting to fix the problem. Xbox Insider hub not working on your Windows 11/10 PC by running the Windows Store Apps Troubleshooter and see if that helps.
AT run Windows Store Apps Troubleshooter on your Windows 11 deviceproceed as follows:
- hurry Windows key + I to open the Settings app.
- Move towards System > Troubleshoot > Other convenience stores.
- Under the Other section, find Windows Store apps.
- Click on To run button.
- Follow the on-screen instructions and apply the recommended fixes.
AT Run the Windows Store Apps Troubleshooter on your Windows 10 PCproceed as follows:
- hurry Windows key + I to open the Settings app.
- Go to Update and security.
- Click it Convenience store tongue.
- Scroll down and click Windows Store apps.
- Click it Run the troubleshooter button.
- Follow the on-screen instructions and apply the recommended fixes.
2]Check network and internet connection
If you need to connect to an online service or feature, an internet connection is essential. So check the network icon on the system tray and it should show an Ethernet or Wi-Fi icon and not a globe icon. If you’re not connected to a network, make sure you’re connected to a Wi-Fi or Ethernet network (if you’re connected but no internet access, see the guide Network icon says No can’t access the internet, but I’m signed in), before trying to sign in to the Xbox Insider Hub.
You can troubleshoot network and internet connection issues on your device to fix any connectivity issues that might be the culprit here. If your computer fails to connect to the internet at all, you can use the Network Reset feature and you can also run the built-in Internet Connection Troubleshooter for Windows 11/10.
3]Disable/uninstall 3rd party security software (if any)
Firewall and antivirus are important to your system’s security, but sometimes these programs (especially those from third-party vendors) can interfere with Windows.
This solution requires that you first temporarily disable any third-party security software on your system. Much depends on the security software you have installed. Refer to the instruction manual. Generally, to disable your antivirus software, locate its icon in the notification area or system tray or taskbar corner overflow, right-click on the icon and choose the option to disable or quit the program.
If after disabling AV the problem persists, you can remove all third-party antivirus programs from your PC using the dedicated AV removal tool to remove all files associated with your antivirus program. If removing the antivirus solves the current problem, you can now reinstall the same antivirus, or you can switch to another AV software or, even better, stick with the native Windows AV program – Windows Defender.
If the issue is still not resolved after uninstalling your AV, it is likely that the computer’s firewall is blocking the Xbox Insider Hub from accessing the internet on your Windows 11/10 system. To rule out this possibility, make sure the app is allowed through Windows Firewall and you can whitelist the app for good measure. If a dedicated third-party firewall is installed on your system, see the manual for instructions.
4]Clear Microsoft Store Cache
This solution requires you to reset Microsoft Store cache and see if that helps. Otherwise, try the next solution. To reset Microsoft Store cache, you can use Windows Settings or use the built-in command line tool called WSReset.exe.
5]Reset Xbox Insider Hub
A viable solution that you can apply if nothing seems to have fixed the problem at hand is to reset the Xbox Insider Hub app. Keep in mind that resetting Xbox Insider Hub will delete all progress and activities you’ve completed. After resetting the application, restart your computer.
I hope this helps you!
How do I start my Xbox Insider Hub?
To start or open the Xbox Insider hub on console, follow these steps:
- Press the Xbox button to open the guide.
- To select My games and apps > See everything.
- From appsselect Xbox Insider Center.
How do I update my Xbox Insider Hub?
You can reinstall the Xbox Insider Hub from the apps in My games & apps – if you can’t find the app there on your Xbox console, you can search for the app in the Microsoft Store. If you’ve previously participated in the Xbox Insider Program on PC and have since uninstalled the app, simply search Xbox Insider Center in the Microsoft store.
How do I join the Xbox Alpha ring?
If you receive an invitation to join the Xbox Alpha ring, follow these simple steps on your console to register:
- Launch the Xbox Insider Hub on your Xbox console.
- To select Previews.
- To select Xbox Update Preview.
- To select Manage.
- Choose the Alpha Where Alpha Skip-Ahead Ring.
- To select Do.
- Perform the required console update.
Is the Xbox Insider Hub safe?
Xbox Insiders have the opportunity to discover new features and services quickly, but with the risk of bugs and other issues that could hamper their console experience. Nevertheless, Xbox Insider relies on even the buggiest Go ahead ring are generally safe to use.
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