How to fix DISM error code 1392 in Windows 10

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The Deployment Image Maintenance and Management (DISM) tool is used to analyze and restore the Windows system image, so it’s a good feature to use every now and then. However, in some cases the corrupted files affected the system’s ability to perform DISM scans.

One of the most common DISM errors in such a case is DISM error 1392. If you are facing this error, let’s explore some ways to fix it.

Use the Windows built-in SFC utility

The System File Checker (SFC) tool is built into Windows and can help restore corrupt and broken system files. In fact, it’s typically run in tandem with Deployment Image Management and Maintenance (DISM) to completely eliminate errors that may have been caused by missing files.

The SFC utility can be run using the command prompt:

Command prompt window with sfc command

  1. In the Start menu search bar, type cmd. In the search results, right click Command Prompt> Run as administrator.

  2. In the Command Prompt console, type sfc / scannow and press Enter.

  3. Wait for the scan to finish.

  4. Close the command prompt and restart your computer.

Related: What is the Difference Between CHKDSK, SFC, and DISM in Windows 10

After restarting your computer, try running the DISM utility again and see if the error persists. Most likely, SFC would have fixed all corrupt or missing files which were responsible for DISM error 1392.

If running an SFC scan did not resolve the issue, a disk check scan (CHKDSK) most likely will. The CHKDSK utility has been around for a long time and with each iteration of Windows it just keeps getting better.

Disk-related errors could very well cause the error code 1392 to appear every time you run the DISM utility. This can be easily resolved by running an offline CHKDSK scan:

Windows CHKDSK utility.

  1. In the Start menu search bar, type cmd, and from the search results, right click on Command Prompt> Run as administrator.

  2. In the console, type chkdsk / offlinecanandfix and hit the Enter key.

  3. Please be patient, as CHKDSK scans take some time.

  4. After the scan is complete, exit the command prompt and restart your computer.

After restarting, use the command prompt to run the DISM utility. Most likely, you will no longer get the error.

Scan for malware using Windows Defender

Errors like DISM error 1392 can also be caused by malware lurking on your computer. Computer viruses can alter or completely delete system files. In some cases, they can also cause abnormal behavior of these files.

Related: Understanding Malware: Common Types You Need To Know

Windows 10 comes with Microsoft Defender built in, so you can use it to perform a full scan to make sure there is no malware on your computer.

Scan for malware using Windows Defender

Full Windows Defender scan.

  1. Click the Start button, and then click the Parameter gear wheel to the left.

  2. In the Settings dashboard, click the Update and security section.

  3. In the navigation bar on the left, click Windows security.

  4. Under Protection zones, select Protection against viruses and threats.

  5. In the new window, under Current threats, click Scan options.

  6. Choose Full scan, then click Scan now.

  7. Wait for the scan to finish. If Windows detects a virus, it will notify you.

After the scan is complete, run DISM again to see if the error persists.

Disable your antivirus software

Considering the previous entry, this may seem counterintuitive. However, anti-virus software is known to interfere with the functions of Windows, especially those of third parties.

To rule out this as the cause of DISM error code 1392, it is best to disable them before running the DISM utility again.

How to turn off Windows Defender

Windows Defender real-time protection

  1. Click on the Start menu, then open Settings.

  2. In the Settings dashboard, click Update and security.

  3. Move towards Windows security using the navigation bar on the left.

  4. Under Protection zones, click Protection against viruses and threats.

  5. In the new window, click Manage The settings under Virus and Threat Protection Settings.

  6. Switch Real-time protection at DISABLED.

  7. Close the window and try to run the DISM utility again.

Be sure to re-enable Real-Time Protection after running the DISM utility. To further improve security, reconfigure Windows Defender to secure your computer.

How to disable third-party antivirus software

Due to the large number of antivirus vendors in the market, the process may be slightly different from software to software.

Usually, these antivirus solutions can be easily disabled by right-clicking on the system tray icon and then selecting Disable protection.

Use another method to run the DISM utility

If none of the fixes listed above work, you should try running DISM in combination with the Windows Media Creation Tool.

This tool will download the latest version of Windows as an ISO file. Using a modified DISM command line, your computer can repair the disk image by comparing it with the ISO file for errors.

This method can take a bit of time, so patience is key.

Create a Windows ISO file using the Media Creation Tool

Media Creation Tool

  1. Download the Windows Media Creation Tool from Microsoft official site.

  2. Run the tool and accept the license agreement.

  3. On the next screen, choose Create installation media for another PC. Click on following.

  4. In the next screen, uncheck the box Use recommended settings for this PC check box. Click on following.

  5. Select the ISO file option and click following.

  6. Choose a download location. Make sure you remember this, as you will need it later.

  7. Wait for the download to complete.

  8. Once the download is complete, navigate to the ISO file on your computer and double click on it to mount it.

Run the modified version of DISM

DISM CMD

  1. After mounting the ISO, use the start menu search bar to search Command Prompt, and launch it as administrator.

  2. In the console, type:

    DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  3. Remember to replace X with the name of the disk partition where you downloaded the ISO. For example, if you downloaded it to drive C, replace X: with C: .

  4. Wait for the DISM scan to complete.

When running this modified version of DISM, you should not encounter error code 1392. In fact, after the scan is complete, any subsequent execution of the DISM command should also be error-free.

In case the method does not work, try to completely reinstall Windows using the Reset this PC option under Start> Settings> Update & Security> Recovery. Make sure to back up important data before doing this.

Fix the dreaded DISM error 1392

DISM error 1392 is a bit cryptic and doesn’t give you much information on how to fix it. However, there are many strategies you can use to fix it and hopefully get rid of this annoying error once and for all.

In addition to DISM, there are many other CMD commands that you should know about that will make your life easier.


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