How To Fix “Virus Scan Failed Error” Issue In Chrome
This tutorial is for resolving the “Virus Scan Failed Error” issue in Chrome. We will do our best to make sure you understand this guide. I hope you will like this blog How To Fix “Virus Scan Failed Error” Issue In Chrome. If your answer is yes, please share after reading this.
Check how to fix “Virus scan failed error” issue in Chrome
Google Chrome is one of the fastest browsers for surfing the Internet and downloading online content. Sometimes you may get an error message when you try to download something from the internet that says “Failed – The virus scan failed. This error occurs when Google Chrome cannot verify the security certificate for a download from its publisher and Chrome simply cannot scan the program or file.
It happens due to malware on your computer which can be virus, adware, or browser hijacker. Or there may be conflicting programs. Sometimes when you uninstall a program, its registry entries remain active. If you have uninstalled an antivirus such as McAfee, there is a high probability that the download error will fail. Because the antivirus outperforms Chrome in scanning downloaded items.
Check your browser
Let’s start by checking your browser. The idea is to make sure that nothing is interfering with your download.
- Activate private browsing mode. Try to download the problematic file in incognito mode.
- Clear your browser cache. Clear your cookies and cache files, and check if the problem persists.
- Disable all of your extensions. Privacy and security extensions often interfere with scripting on websites you
- visit. They may also limit certain browser functionality.
- Update your browser. Click on the three-dot menu, go to Help, select About Google Chrome, and check for updates.
Use another browser
If the problem persists, switch to a different browser. However, keep in mind that the same error can also appear in other Chromium-based browsers. Please use Firefox and see if you can download the problematic file.
Check your antivirus log
The “Antivirus scan failed” alert may also indicate that your antivirus has blocked the file download process. Usually this is because the antivirus detected something suspicious and locked the file. If you download files or programs from third-party download websites, your antivirus might be okay. Check the log for details on why the file was locked in the first place. For step-by-step instructions on how to check the registry, go to your anti-virus support page.
We do not recommend disabling your antivirus and firewall to eliminate this error. The file you are trying to download may be infected with malware. Be careful not to risk infecting your machine with malware. Hackers are eager to turn your machine into a zombie computer.
Disable attachment scanning
However, if you are 100% sure that the file you are trying to download is safe, you can temporarily skip the scanning attachments phase. Remember to re-enable the virus scanning option as soon as you have downloaded the file.
- Type regedit in the Windows Start Search box and start Registry Editor.
- Navigate to – HKEY_CURRENT_USER Microsoft Windows Software CurrentVersion Policies Attachments.
- Right-click Attachments, select New, then select DWORD (32-bit).
- Name the new entry ScanWithAntiVirus and press Enter.
- Double-click on ScanWithAntiVirus. Change its value to 1 and save the new settings.
- Try to download the problematic file again.
Disable Windows Attachment Manager
The role of the attachment manager is to block dangerous files and attachments. For example, if you try to download suspicious or dangerous files from the Internet, the tool will automatically block and delete them. This could explain why the error “Virus scan failed” appears in Chrome.
You can use Group Policy Manager to disable Attachment Manager, although we do not recommend that you do so. Go to Group Policy → User Configuration → Administrative Templates → Windows Components → Attachment Manager. As a reminder, GPEdit is only available on Windows 10 Pro computers.
Final Words: How To Fix “Virus Scan Failed Error” Problem In Chrome
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