How to resolve Google Chrome privacy error message


Google Chrome, the company’s web browser, comes with a number of built-in security features, one of which alerts users when their connection is not private. This is an important warning because it helps keep users’ information secure, but it can happen that it is displayed by mistake – and luckily Google has a list of troubleshooting methods to resolve the issue.

monticello / Shutterstock

Chrome’s privacy error usually appears on a warning page that says, “Your connection is not private” and may also include additional details about privacy certificates, HSTS, or invalid names. If this describes the error you are seeing, there could be several issues behind the warning and in most cases it can be easily resolved.

Fixed Chrome privacy warning

Lidiasilva / Shutterstock

It is not uncommon to see the “connection not private” warning when you are connected to the provided WiFi network in a public place, such as your local cafe. Google says on its Chrome support website that it may be possible to get rid of the error message by connecting to the WiFi portal.

These public Wi-Fi networks often require the user to log on when they first connect to the network before they can access the web; this may involve, for example, entering your email address and name.

Google explains that you can go to any website that begins with “http: //” to bring up the WiFi network connection prompt. When it does, enter the details it asks for, then you should be able to access the websites as usual.

If you are not on a public network or the above method does not work, you can also check if a Chrome extension is buggy and causing the problem by trying to open the webpage in the browser’s incognito mode. If the page opens without the same privacy error, Google says that means you will need to disable the buggy extension to resolve the issue.

If none of these methods solve your problem, Google suggests that you make sure that your device is running the latest version of its operating system, such as fully updated Windows on a PC or macOS on a MacBook.

Are you already using the latest version of your operating system? In this case, Google says it may be your antivirus software that is causing the prompt, as these programs can interfere with Chrome’s own security features. You can verify this by disabling the antivirus program and then trying to access the web page again. If this works, Google advises to “disable this software when using secure sites“.

Nothing works

If you’ve tried all of the troubleshooting methods provided by Google and none of them resolve the privacy error message, the company says you can ask for help on its Chrome Help Forum or ask. help to the website owner.


Comments are closed.