March Networks Upgrades Retail Solution Using AI and Cloud Technology

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March Networks, a global video surveillance and business intelligence solutions company, is pleased to announce several innovative enhancements to its retail solution that use AI and cloud technology, to help service restaurants Rapid (QSR) and other retailers to reduce loss due to theft, improve customer service and increase profitability.

Mobile order pick-up solution

With mobile and online orders more popular than ever, due to the COVID-19 pandemic, streamlining curbside delivery is a top priority for retailers. With this in mind, March Networks introduced a new mobile Order pickup solution for retailers and QSRs that alerts operators in real time of customers arriving for curbside pickup.

The solution uses highly accurate AI-powered analysis, available in March Networks ME6 Series IP cameras, to detect vehicles arriving for pickup. Retailers can receive an alert via email or text message regarding the arrival of each vehicle, and also capture recorded video of each curbside delivery, for future review and investigation.

Integration with Searchlight for Retail software

When paired with March Networks Searchlight for Retail software, the solution allows businesses to capture data analytics on curbside deliveries as well. QSRs, for example, can track the number of mobile deliveries, at different times, throughout the day and on different days, to analyze trends and help improve the speed of service.

Big box retailers and grocers, on the other hand, can use Searchlight software to monitor all of their curbside deliveries, investigate any disputes, and uncover trends, which can help improve customer service.

Combine video surveillance and business analysis

Searchlight, available as a cloud service, combines video surveillance with POS transaction data and business analysis

Searchlight, available as a cloud service, combines video surveillance with point-of-sale (POS) transaction data and business analytics, for exception-based reporting and faster loss prevention investigation times. It also offers valuable insights into customer service, operations and business performance, with smart, easy-to-read dashboards.

Retailers can now easily and conveniently access Searchlight data on their smartphone or tablet, with the March Networks’ Command Mobile Plus the app. By deploying the app, retailers can view point-of-sale transaction data associated with surveillance video, investigate security alerts, and view thumbnail images from each of their cameras.

Innovative cloud-based tool suite

By delivering this innovative cloud-based suite of tools, March Networks is using AI to help solve the problems that retailers and QSRs face on a daily basis,Said Net Payne, director of sales and marketing for March Networks.

Net Payne adds: “This new curbside solution helps retailers adapt to changing consumer demands and use video to enhance the customer experience and gather new insights into a rapidly growing segment of their business.

Global Security Exchange (GSX) 2021

March Networks will showcase these new additions to its portfolio at Global Security Exchange (GSX) 2021, at booth 1708, in Orlando, Fla., September 27-29, 2021.


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