Market Force Hires Jeff DePiazza as CTO to Accelerate Innovation in Big Data Solutions and Predictive Analytics
PEACHTREE CORNERS, Georgia, September 23, 2021 / PRNewswire-PRWeb / – Market Force Information, a global leader in data analytics and CX technology, has appointed Jeff DePiazza as CTO. Market Force has embarked on a transformation journey to drive innovation in CX data technology and predictive analytics with the upcoming release of the next generation of Knowledge Strength reporting platform. This appointment of a new CTO is an important step in this process.
Jeff joins Market Force after working for the Ohio State Bar Association, where he was technical director for four years. He has over twenty years of success in planning, leading and implementing innovative IT solutions. With a proven track record of leading teams, implementing and overseeing large-scale technology programs, and administering multi-million dollar budgets, Jeff has exemplary experience leading technology transformation initiatives. in various sectors.
Jeff’s experience in developing new technology strategies will lead to significant results for Market Force’s valued clients. Jeff will lead Market Force’s technology strategy with a focus on leveraging big data technology to improve the KnowdledgeForce platform for customers. Scott Griffith, commented the Market Force CMSO: âMarket Force brings new functionality to the KnowledgeForce platform and Jeff will help advance our technology, which will allow us to scale rapidly. He is a very experienced technology leader who will add great value to the company and the product. portfolio our clients rely on today and tomorrow. “
This is part of a larger investment in technology to advance Market Force’s product roadmap as they continue to develop cutting-edge multi-site solutions to ensure customer success through technology, industry-leading performance and reliability.
About the KnowledgeForce Platform
Market forces KnowledgeForce Reporting Platform is designed to bring together multiple internal and external performance metrics to form one version of the truth. The KnowledgeForce platform uses the latest big data technologies to combine performance information from multiple sources to power predictive analytics. Designed to support multi-site businesses, the integrated technology and services solution delivers actionable data to improve performance at each site with personalized advice based on late-breaking data. The next generation will not only offer an advanced feature set to enable more complex analysis and maximize the value and information derived from CX data, but it will also be more easily configurable and scalable for all sizes of global organizations.
About information on market forces
Market Force InformationÂ® is a customer experience (CX) and employee engagement (EX) management company that provides location-level measurement solutions that help businesses protect their brand reputation , satisfy their customers and earn more money. The solutions include customer experience surveys, employee engagement surveys, mystery shopping, contact center services and social media review tracking, which are integrated into a technology platform and analytical, KnowledgeForceÂ®. Founded in 2005, Market Force has a growing global presence, with offices in United States, Canada, and the UK. It serves over 200 clients who operate multi-site businesses, including restaurants, large retailers, grocery and drug stores, petro / convenience stores, banking and financial institutions, and entertainment brands. The company was recognized as one of the Top 50 Market Research Organizations in the AMA Gold Report. For more information on Market Force, please visit us online at http://www.marketforce.com.
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