NextGen® Revenue Cycle Management Services Adopted by Palmetto Retina Center



ATLANTA – (COMMERCIAL THREAD) – NextGen Healthcare, Inc. (Nasdaq: NXGN), a leading provider of ambulatory technology solutions, today announced that NextGen® Revenue Cycle Management (RCM) services have been adopted by Palmetto Retina Center (Palmetto ) for its six sites in South Carolina. Palmetto currently uses NextGen® Enterprise Practice Management (PM) and NextGen® Enterprise EHR. By adding NextGen® RCM Services, the organization takes full advantage of the integrated platform by surrounding it with services managed by experts dedicated to improving cash flow while reducing administrative burden.

Timely reimbursement for medications and surgeries is a key ingredient for healthy retinal practice. According to the Medical Group Management Association (MGMA), 69% of health officials say their organization’s refusals increased in 2021. Prior to using NextGen® RCM Services, Palmetto struggled to collect accounts receivable on time. (A / R), especially when it came to drug reimbursements and retinal surgeries. After leveraging NextGen® RCM services, Palmetto significantly reduced the mismatch between fees and payments and was able to use real-time financial analytics to target areas that were contributing to the revenue drain.

“We are excited to extend our partnership with NextGen Healthcare to integrate RCM services, which work seamlessly into our current workflow to provide an end-to-end solution to our team,” said David Gavin, Managing Director of Palmetto Retina Center. “NextGen Healthcare has a strong track record of working with eye care practices and understanding the nuances of billing for our specialty. ”

“We are proud to partner with Palmetto to meet the needs of the changing healthcare environment and improve the financial strength of the organization,” said John Beck, director of solutions for NextGen Healthcare. “As the market continues to evolve, we are seeing an increasing demand for this combination of well-integrated clinical and financial workflows, as well as managed services that include considerable experience overseeing the most complex reimbursement scenarios. ”

About NextGen® RCM Services

NextGen® RCM services help practices prevent refusals, improve collection speed, increase net collections, reduce days of accounts receivable and improve the patient experience. NextGen Healthcare’s RCM team serves approximately 6,000 providers across the United States, handling over 12 million complaints per year and collecting over $ 2 billion per year for its clients.

Click here to read a recent case study on how Palmetto Retina Center has boosted its financial future with NextGen® RCM services.

About Palmetto Retina Center

At the Palmetto Retina Center, some of South Carolina’s top ophthalmologists provide the most comprehensive, state-of-the-art care in the treatment of vitreous and retinal disease in South Carolina. Our practice is limited to patients with retinal disease and our efforts are focused on providing our patients with the best quality care in a compassionate and caring environment. To learn more, please visit

About NextGen Healthcare, Inc.

NextGen Healthcare, Inc. (Nasdaq: NXGN) is a leading provider of outpatient-focused technology solutions. We empower the transformation of ambulatory care by partnering with medical, behavioral and dental providers on their journey to value-based care to improve health care for all. We go beyond DSE and PM. Our integrated solutions help increase clinical productivity, enrich the patient experience and ensure healthy financial results. We believe in better. Learn more at and follow us on Facebook, Twitter, LinkedIn, YouTube and Instagram.


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