Ohio Municipal Court Goes Live with Tyler Technologies Enterprise Monitoring Solution
PLANO, Texas–(BUSINESS WIRE)–Tyler Technologies, Inc. (NYSE: TYL) announced that the Akron, Ohio Municipal Court has successfully gone live with Tyler’s Business Monitoring the solution. It’s the first tyler solution going to live in Akron City Court. Tyler’s Enterprise Justice case management suite, including Enterprise Case Manager and Financial Management, will follow this implementation.
“This new software allows us to improve access to justice and conduct our cases more efficiently,” said Administrative Judge Ron Cable of the Akron City Court. “We look forward to the additional software components launching in the near future.”
“We are thrilled to be live on Tyler’s enterprise monitoring solution,” said Montrella Jackson, court administrator for Akron City Court. “From training to support, we worked closely with the Tyler team to ensure success throughout the implementation process. Our staff find the system easy to navigate, and the ability to run reports and get real-time data is exceptional. »
The court initially chose Tyler’s solution because its old case management and probation system no longer met the needs of the court and the justice community. With the successful implementation of Enterprise Supervision, the court is experimenting with several new capabilities for adult probation, including the ability to:
Track every step of the probation process, as well as pre-trial services, using a web-based Software as a Service (SaaS) solution
Protect its data center, applications, and user tiers with multiple layers of security
Allow staff to easily monitor cases and finances, and generate real-time reports
Quickly identify clients with multiple cases with different referrals to the probation office, as the system is client-based rather than case-based
Improve communication with customers with the system’s SMS and email notification features
“Akron City Court has been focused on improving efficiency, transparency and access to justice for its constituents,” said Brian McGrath, president of the Courts and Justice Division. justice of Tyler. “We are delighted to have successfully implemented Enterprise Supervision for adult probation, enabling the court to coordinate, communicate and track every critical step in the probation process. We know this will have a positive impact on other core court functions, including streamlined case management. »
Akron City Court joins other Ohio courts in recently implementing Tyler’s Justice Solutions, including Cleveland City Court, Franklin County Courts for Common Pleas, Courts of Medina County for Common Pleas and Ohio Court of Claims.
Akron is located in northeast Ohio outside of Cleveland. It is the fifth largest city in the state and has a population of nearly 200,000. Akron City Court serves the cities of Akron and Fairlawn; the townships of Bath, Richfield and Springfield; the villages of Lakemore and Richfield; and part of Mogadore in Summit County.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE:TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions enable local, state and federal government entities to operate more efficiently and connect more seamlessly with their constituents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how customers get actionable insights that solve problems in their communities. Tyler has over 37,000 successful installations at over 12,000 locations, with customers in all 50 states, Canada, the Caribbean, Australia and other countries. Tyler has been recognized numerous times for its growth and innovation, including Government Technology’s GovTech 100 list and Forbes’ list of “Most Innovative Growth Companies.” For more information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, visit tylertech.com.