Top 7 Ways to Fix Outlook Keeps Asking for Password in Windows 10 and Windows 11

The Microsoft Outlook application is one of the most popular email clients available. Sometimes the problems with the search function can arise or the problem with the application itself. One of the most heartbreaking is when the Outlook application keeps asking for the login password. Well, you can fix it for good.

In this article, we have compiled a list of all possible solutions that will help you to fix repeated password prompts on Outlook on Windows 10 and Windows 11. So, let’s get started.

1. Launch Outlook in Safe Mode

Opening Outlook in safe mode allows you to run the application without add-ins. This way, you can determine if any of these Outlook add-ins are responsible for repeated password prompts.

Hold down the CTRL key and double-click the Outlook shortcut to start Outlook in Safe Mode. Click Yes when prompted.

If Outlook does not prompt you for the safe mode password, you will need to disable all add-ins to isolate the one causing the problem.

Step 1: In the Outlook application, click on the File menu at the top.

2nd step: Select Options in the left pane.

Step 3: In the next window, navigate to the Add-ons tab. Then use the drop-down menu next to Manage and select COM Add-ins. Then click on the Go button next to it.

Step 4: Uncheck the boxes to disable add-ins and click OK.

2. Remove Outlook password from Windows

Windows saves all of your app’s login passwords in something called Credential Manager. If you recently changed your Outlook password and the Credential Manager has the wrong password, you might experience repeated password prompts on Outlook. To remedy this, you can try removing your Credential Manager password.

Step 1: Open the Start menu, type control Panel, and press Enter.

2nd step: In the Control Panel window, change the display type to Icons and navigate to Credential Manager.

Step 3: Click Windows Credentials and you will find your Outlook login password under Generic Credentials.

Step 4: Finally, expand your Outlook login information and click Delete.

Log in to the Outlook application again to see if this solution resolves the issue.

3. Enable Remember Password

Another reason why Outlook may keep throwing password prompts is if you haven’t enabled the Remember password option. Here’s how to change that.

Step 1: Press Windows key + S to open Windows Search, type control Panel and press Enter.

2nd step: In the Control Panel window, change the display type to Icons and go to Mail (Microsoft Outlook).

Step 3: In the next window, click Email Accounts.

Step 4: Under the Email tab, select your Outlook account and click Edit.

Step 5: Under Login Information, check the box that reads Remember Password and tap Next to save changes.

4. Disable user identification on Outlook

If you encounter the problem of repeated password prompts on Outlook when using a Microsoft Exchange account, you can disable user authentication on Outlook by following the steps below.

Step 1: Click on the File menu at the top.

2nd step: On the Info tab, expand Account Settings and select Account Settings.

Step 3: Select your Exchange account and click Edit.

Step 4: Then click on More Settings.

Step 5: Under Security, uncheck the “Always prompt for login credentials” option and click Apply.

Restart Microsoft Outlook and it will no longer ask you to enter the password.

5. Create a new Outlook profile

Your Outlook profile contains your Outlook settings. If the issue is with the profile you are using, switching to a new profile may resolve the issue.

Step 1: Press Windows key + R to open the Run dialog box. Type control and press Enter.

2nd step: Change the display type to Icons and click Mail (Microsoft Outlook).

Step 3: Under Profiles, select Show Profiles.

Step 4: Click Add to create a new profile. Enter the name of the new profile and click OK.

Step 5: In the Add Account window, enter your account details and click Next.

Step 6: Select your new profile under “When Microsoft Outlook starts” and press Apply.

Try opening the Outlook application to see if the issue is resolved.

6. Switch to a stable internet connection

Among other reasons, slow or unstable internet connection can also cause Outlook to lose connection with the server from time to time. If so, Outlook may prompt you for a login password each time it reconnects to the server. To avoid this, you can try switching to a reliable internet connection.

7. Update anti-virus program

If the issue still persists even after implementing all the above fixes then it might be due to an outdated antivirus program on your PC. Try updating it to the latest version and open the Outlook application to check again.

Windows Defender built into Windows 10 and Windows 11 does a fantastic job of preventing malware from infecting your system. So you can try switching to that.

No questions asked

Repeatedly locking your Outlook account can be a nuisance. In most cases, this is due to misconfigured settings. But sometimes, your PC’s anti-virus program or internet connection can also play a role.